About the Company

Established in the year 2003 in Dhaka, Bangladesh.

Genuity Mission

The mission of Genuity Systems is to provide the community with the most innovative, state-of-the-art, and comprehensive communications, information technology, and software system solutions through a highly motivated, creative, experienced and talented team of professionals contributing to the success of Genuity itself and satisfaction of the industries and customers we serve.

Proven Track Record

With a rich history of delivering impactful Contact Center Solutions, we take pride in our proven success stories.

Customized & Scalable

We pride ourselves on offering a modular and flexible approach, allowing you to tailor our solutions to your specific requirements.

Client Centric Approach

Our Client-Centric approach is the heartbeat of our operations, reflecting our dedication to putting your needs first.

Powering Future Tech

Devoted innovation is embedded in our belief, driving us to constantly evolve and harness the latest technologies.

Steady, Modern & Personalized

A complete communication solution including both voice and non-voice channel emphasised on the AI driven automation to optimize business operation, increase revenue and enhance customer experience

Explore the epitome of gPlex products to deliver excellence customer service

We have quickly grown a sizeable clientele both domestically in Bangladesh and beyond. Thanks to our highly qualified, informed, and driven talents, we were able to deliver our services quickly without sacrificing their quality or dependability. Browse through our variety of product line such as Contact Center Solutions, IVR solutions, Smart IVR, AI VoiceBot, ChatBot solutions, Business IP-PBX solutions, advance IT training and BPO services and more or share your innovative idea to work together.

Personal Approach to the Client

We work personally with every client because every client is our family member

Genuity Technology Footprint

We take pride in having developed all of the underlying software for all of our technology services internally. We are well-positioned to provide our clients with tailored CaaS and SaaS through to our intellectual property (IP).

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Contact Center
Artificial Inteligence

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Computer Vision

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Voice Analytics

genuity systems
Mobile Apps